Privacy Notice of Universal Music GmbH for the use of the Facebook-Services Facebook, Facebook-Messenger and WhatsApp as well as the use of Spotify Login and the Deezer Login
Version: 1.3
Last updated on: February 11, 2019
PART 1
Privacy Notice of Universal Music GmbH for the use of the Facebook-Services Facebook, Facebook-Messenger and WhatsApp
For our services offered via Facebook (e.g. the Universal Music Germany Facebook page or artist pages operated by us on Facebook), the use of the Facebook Messenger and WhatsApp (collectively “Services”), we,
Universal Music GmbH, Mühlenstraße 25, 10243 Berlin (hereinafter „We“ or „us“), use the technical platforms and services of Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and WhatsApp Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, respectively (collectively, “Provider"). WhatsApp is part of the Facebook group of companies. An overview of Facebook companies may be found at
https://www.facebook.com/help/111814505650678.
Responsible for the processing of personal data of individuals living outside of the United States is for both Facebook and the Facebook Messenger, Facebook Ireland Ltd., and for WhatsApp, WhatsApp Ireland Ltd., each of them with the address: 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
The use of the Services is not necessary to contact us or to receive our information. Information that we publish via the Services may also be accessed in the same or a similar way at:
Therefore, please note that you use the offered Services on your own responsibility. This particularly applies for the use of interactive Facebook features, such as sharing or commenting
QUICKLINKS
COLLECTION AND USE OF PERSONAL INFORMATION BY THE PROVIDER
Personal information is information that may be used to identify a person, i.e. information that may be traced back to a person. This includes, for example, your name, e-mail address, IP address or telephone number.
The information about you collected during your use of the Services will be processed by the Provider and may be transmitted to countries outside the European Union. Facebook operates WhatsApp in accordance with the WhatsApp Terms of Service and the WhatsApp Privacy Policy. Facebook might share information about you within the Facebook group of companies to facilitate, support and integrate the Facebook Group’s activities and to improve the Services.
We have no control over the nature and extent of the information processed by the Provider, the nature of the processing and use or the disclosure of this information to third parties, in particular to countries outside the European Union.
Information on which data are processed by the Provider and used for which purposes may be found in the privacy policy of the Services, which may be found here:
In particular, without limitation, the following information is collected and processed:
Registration data,
- First and last name,
- Mobile phone number,
- E-Mail address.
Payment information, such as
- Credit card number,
- Authentication information.
Device information, such as
- Operating system,
- Device-ID,
- Device location,
- Mobile or internet service provider,
- IP address,
- Browser type.
Please note that the Provider also receives information about you in case you don’t have an account at the Services themselves but visit websites and third-party apps that use the Provider’s Services, or with which the Provider jointly offers Services.
This includes, for example, information about the websites and apps you visit, or interactions with advertisers.
When you use Facebook buttons that are embedded on websites and when you use cookies, it is possible to record your visits to these websites and relate them to your profile on the Services. Based on this information, content or advertising may be offered tailored to you.
Information on how to contact the Provider, as well as the setting options for advertisements may also be found in the privacy policy of the Services at:
In what way and to what extent the Provider exactly uses the information in the context of your use of the Services, to what extent your interactions with the Services are assigned to individual user profiles, how long the Provider stores this data and if data is shared with third parties, is not conclusively and clearly answered by the Provider and is therefore unknown to us.
YOUR RIGHTS
Information on how to exercise your rights subject to Article 15 et seq. GDPR (right of access, right to rectification, deletion, limitation of processing, right to data portability, right of objection) vis-à-vis the Provider may be found at:
If you would like to exercise your rights vis-à-vis us, you may find further information in the section “Contact” below.
TRANSFER TO THIRD COUNTRIES
The Provider is committed to the principles of the EU-US Privacy Shield. Further information may be found at:
YOUR OPTIONS
You have the option to restrict the processing of your data in the privacy settings of your profile. Information about the privacy settings may be found at:
You may also limit the access of the Services to contacts and calendar data, photos, location data, etc. in the settings of your mobile devices. However, this depends on the operating system used.
Information on how to manage or delete information about yourself may be found at:
COLLECTION AND USE OF PERSONAL INFORMATION BY US
We ourselves do not collect and process any data based on the fact that you use the Services. However, if we share or reply to your comments or write posts that link to your profile, or if you contact us via the Services (e.g. via the Facebook Messenger or WhatsApp), the information submitted by you at the Services will be processed by us, in particular your (user) name, your telephone number and the contents published under your account.
Information about our use, processing and storage of your personal information may be found in our Privacy Policy at https://www.universal-music.de/rechtliche-hinweise/privacy-policy. In case of any deviations from the information provided in our Privacy Policy in individual cases, for example in the context of sweepstakes or fan campaigns, we will inform you separately in advance.
ADDITIONAL NOTICE ON FACEBOOK MESSENGER
Your subscription to the news about the named artist from us via Facebook Messenger will not be completed until you have answered “OK”. To use the Facebook Messenger, an existing messenger account on Facebook is required.
Unsubscribe/Opt-Out and Deletion of your Information
You may stop the sending of messages by us by visiting your registration status in the menu under the tab “My profile” and then click on the button “Sign out” in the chat window. You will not receive any more news from us about the respective artist. You can sign up for the Service the same way anytime.
In addition, you may revoke your consent to receive updates from us about the Artist at any time by sending an e-mail to
stopmessages@universal-music.de from the email-address that you use with Facebook. Please note that in this case you will no longer be able to receive news about the artist via Facebook Messenger until you start a conversation with your “OK” again.
You may delete your personal information by clicking on “Delete profile data” in the menu under the tab “My profile”.
ADDITIONAL NOTICE ON WHATSAPP
We run a WhatsApp-Messenger/Newsletter for some of our artists. We have engaged the company telegra GmbH, Oskar-Jäger-Straße 125, 50825 Köln as a technical service provider.
Your subscription to news about the named artist by us via WhatsApp Messenger or your consent to receive messages will only be finalized after you have sent the start-up word, which will be displayed to you after registration via the respective web form. To use the Service you need an existing account with WhatsApp. This might incur costs for Internet use at your network provider.
Unsubscribe/Opt-Out and Deletion of your Information
You may revoke your consent to receive messages in the WhatsApp chat window by logging out with the codeword mentioned in the welcome message. In order to unsubscribe from all WhatsApp newsletter subscriptions and to completely delete your data, simply send a message with the content “Stop” to the respective number. Your data will then be deleted, usually within 24 hours.
CHANGES TO THIS PRIVACY NOTICE
CONTACT
If you have any questions, comments or inquiries regarding this Privacy Notice, please contact:
datenschutz@universal-music.de. In this way, you may also assert your rights subject Article 15 et seq. GDPR (right of access, right to rectification, deletion, limitation of processing, right to data portability, right of objection).
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PART 2:
Information about the Spotify Login
We may process the information that you share with us through the Spotify Login to provide you with the respective Service and to use your information for internal analysis.
You may disconnect your Spotify account from our Service at any time. To do this, visit
www.spotify.com. There you will find the section “Apps”. In it you will find the app “Universal Music”. You may disconnect by clicking on the “Remove access” button (
https://www.spotify.com/account/apps/). If you would like us to delete your data from our Services, you may contact us by e-mail at
datenschutz@universal-music.de.
Your Spotify Login information will not get disclosed to us at any time.
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PART 3:
Information about the Deezer Login
We may process the information that you share with us via the Deezer Login to provide you with the respective Service and to use your information for internal analysis.
You may disconnect your Spotify account from our Service at any time. To do this, visit
www.deezer.com and browse to the section “Apps” under „My Account“, where you will find the App “Universal Music”. You may disconnect by clicking revoke. (
https://www.deezer.com/account/apps). If you would like us to delete your data from our Services, you may contact us by e-mail at
datenschutz@universal-music.de.
Your Deezer Login information will not get disclosed to us at any time.
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